How to Protect Your SIM Card from Hackers

What is SIM Card Hacking?

Sim Card Hacking, also known as a SIM Swap Attack, SIM Port Hacking, or SIM Hijacking, occurs when a hacker persuades your cell phone carrier to move your cell phone number over to their device instead of yours. This causes any calls or texts to go to the hacker’s device instead of your own. 

Protect against Hackers

What can a hacker do with SIM Hijacking?

While it may not seem like a big deal for someone else to be getting those pesky family group texts, your phone is typically tied to high-security accounts with multi-factor authentication (MFA), making this a VERY big deal. For example, say a hacker is trying to access your bank account. Most banks require an additional verification passcode with MFA before you can log in. Instead of that verification passcode being sent to your device, it is now in attacker’s hands

Phishing and SIM Swapping

Phishing is also a high-priority concern as it relates to SIM Swapping. Not only will hackers receive the calls or texts coming through, but they can also send messages as this cell phone number. For example, say you get a text from a friend that links to a funny video. You might click on this link, not knowing that it is some sort of virus or malware that you just downloaded to your device. While this is only one example, there are many sinister possibilities that hackers have designed when they pretend to be someone else to extort your information. 

How to protect your SIM Card from Hackers

Since SIM Card Hacking has become a growing concern for both users and cell phone carriers, many big service providers now provide options to further ensure your account security. In addition to utilizing your cell phone carrier’s resources, you can also take some measures into your own hands. 

Avoid Phishing Attacks

We already talked about the importance of how hackers can use a hijacked SIM card for phishing, but they can also get your personal information through phishing attacks. Here are the best practices and tips to avoid phishing schemes.

Limit the Data You Share

Just like you need to be mindful of phishing attacks, it is equally important to be cognizant of what you’re sharing online. While it might seem harmless to share personal details of your life on social media, that information might also make you more vulnerable to an attack. People who are experienced in social engineering might be able to use that information against you later on. Pro Tip — Don’t forget always to keep your social media profiles private too!

Require an In-Store Visit Before Swapping Your SIM Card

Requiring an additional pin for your account is one way to stay secure, but requiring an in-person visit is even better. Attackers may try to do an in-person SIM swap, but it is a lot less likely and significantly harder for them to pull off. Unfortunately, phone carriers are notorious for ignoring notes about in-person phone swaps in your personal profile. The good news is that with the increased visibility of SIM card hacking, we’re hopeful that this will continue to improve.

For more tips on protecting data, and what to do if you are hacked, this article from Medium provides a great resource.

Additional Resources

Our team of cybersecurity experts is focused on keeping your organization safe and out of the hands of attacks. Because cell phones are used frequently across enterprise organizations, you need to make sure you people are protected. We provide ISSO Support and Social Engineering Services to our customers across public sector and commercial organizations. Contact us to learn more.

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