This policy describes:
We collect the personal information you provide to us, for example:
Account Information: When you register for an account with us, we collect information that identifies you such as your name, username, email address and password.
Profile Information: We collect information that you voluntarily provide in your user profile or form submission; this may include your public avatar (which may be a photo), additional email addresses, company/organization name, job title, country, and/or social media handles. This information is not publicly accessible.
Payment Information: If you purchase a paid subscription from us, we will collect payment information from you that may include your name, billing address and credit card or bank information.
Contact Information: If you request us to contact you, or sign up for marketing materials or events, we may collect information such as name, address, email address, telephone number, company name, and size of company.
Content you provide by using the Services: We collect content that you submit to our Services. For example: feedback, comments, and blog posts, or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities, or events.
Customer Support and Professional Services: If you contact MindPoint Group customer support or receive professional services, we will collect information about you related to your account and to the requests you are making, or the services being provided.
Information About Your Use of the Services We Collect Automatically
Device Information and Identifiers: When you access and use our Services, we may collect information about your device, which may include device type, your device operating system; browser type and version; language preference; IP address, cookie identifiers, hardware identifiers, and mobile IDs.
Services Usage Data: We may also collect information about how you use our SaaS and Self-hosted products such as activity data, feature usage, and product version data. This information may be aggregated or identifiable. For more information about the data collected, and how to set your preferences, please visit Services Usage Data.
Website Usage Data: When you visit our Websites, we automatically log information about how you interact with the sites, such as the referring site, data and time of visit, and the pages you have viewed, or links clicked on.
Email marketing: When we send you emails, they may include technology such as a web beacon, that tells us your device type, email client, and whether you have received and opened an email, or clicked on any links contained in the email.
We may also receive information about you from third parties such as vendors, resellers, partners, or affiliates. For example, we receive information from our resellers about you and your orders, or we may supplement the data we collect with demographic information licensed from third parties to personalize the Services and our offers to you.
When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain products or features, those products or features may not be available or function correctly.
We use your personal information for the following purposes:
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we collect and process your personal information on the following legal bases set out by applicable law:
Performance of a contract: We use your personal information to provide the Services you have subscribed to, and to complete and administer the contract you have entered into with MindPoint Group.
Legitimate Interests: We use your personal information for our legitimate interests, such as to provide you with relevant content, improve our products and services, and for administrative, security, fraud prevention and legal purposes. You may object to the processing of your personal information for these purposes at any time.
Consent: We may use your personal information, with your consent, for specific purposes such as marketing, surveys, and research. You may withdraw your consent for the specific purpose or object to the processing of your personal information at any time.
We may share each of the categories of personal information we collect with the types of third parties described below, for the following business purposes:
Sharing with Managed Accounts and Administrators: If you have created a MindPoint Group account with your corporate email address, we may share your personal information with your Company if your Company enters into a commercial relationship with us. If this happens, then your use of the software and your account is subject to the terms and any data protection agreement between your Company and MindPoint Group.
Sharing with Service Providers: We share your personal information with our service providers. These are companies who provide services on our behalf, such as hosting our Services, marketing, advertising, social, analytics, support ticketing, credit card processing, security, and other such similar services. These companies are subject to contractual requirements that govern the security and confidentiality of your information.
For example, we use analytics providers, such as Google Analytics, to help us understand the operation and performance of our Services. To learn about how Google uses and shares data it collects through its services, please visit https://www.google.com/policies/privacy/partners/.
Sharing with Partners and Resellers: We work with third parties who provide sales, consulting, support, and technical services for our Services. Where permitted and with your consent (if required), we may share your data with these partners and resellers.
Sharing with Affiliated Companies: We will share information collected with companies owned and operated by us.
Sharing for Fraud and Prevention Abuse: We may share your information when we have a good faith belief that the disclosure is necessary to prevent fraud, abuse of our Services, defend against attacks, and to protect the safety of MindPoint Group and our users.
Law Enforcement: We may disclose personal information or other information we collect about you to law enforcement if required in response to a valid subpoena, court order, search warrant, a similar government order, or when we believe in good faith that disclosure is necessary to comply with our legal obligations, to protect our property or rights, or those of third parties or the public at large.
Merger or Acquisition: We may share your personal information if we are involved in a merger, sale, or acquisition of corporate entities or business units. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of your personal information, and we will notify you on our website or by email before any transfer of your personal information.
Our Services are hosted in the United States and information we collect will be stored and processed on our servers in the United States. Our employees, contractors, affiliated organizations, and processors that process personal information may be located in the United States or other countries outside of your home country. If you reside in the European Economic Area, United Kingdom, or Switzerland, and we transfer information about you to a jurisdiction that has not been found by the European Commission to have adequate data protections, we will use available safeguards and legal mechanisms to help ensure your rights and protections, including using Standard Contractual Clauses or obtaining your consent.
We work hard to protect your personal information. We employ administrative, technical, and physical security controls where appropriate, to protect your information.
We will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you the Services, comply with legal obligations, resolve disputes, preserve legal rights, or enforce our agreements.
Financial and transaction data:
Upon termination of your account or services, certain data about financial transaction with MindPoint Group will be retained according to US financial regulation.
Anonymized data about your use of MindPoint Group Services may be stored to perpetuity pursuant to our analytics vendors’ policies, which can be made available upon request. Specific data regarding your identity (including but not limited to email address, name, company, etc.) will be held at least until the point you no longer engage with MindPoint Group plus two years.
We may delete inactive accounts and associated data and content after a period of one (1) calendar year.
You have the right to access, correct, restrict, or delete your personal information, and to port your personal information to another company. While these rights may vary by jurisdiction, we provide you with the same rights and choices, no matter where you live.
You may exercise your choices and rights as follows:
To opt out of email marketing: You may opt-out of email marketing by clicking the “unsubscribe” link located at the bottom of any email you receive or by visiting our preference center and unsubscribing. You may continue to receive transactional email messages about your account and the Service after you have unsubscribed.
Request a copy of your information: You may request a copy of the personal information that MindPoint Group has about you.
Update your Information: If you already have an account, you may access, update, or alter your user profile information by logging into your account and updating profile settings.
To delete your Account: You may delete your account by logging into your account and going to the “Delete my Account” option in your profile settings.
Under the California Consumer Privacy Act (“CCPA”) you are entitled to certain rights such as access to your specific personal information, details about our processing of your personal information, and the right to delete your information. You may exercise these rights as described in the “Your Rights and Choices” section. We do not sell your personal information, as defined under CCPA, and have not done so for the past 12 months.
You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. To provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by using one of the methods set forth here.
We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, birth dates, health information, or religious information. In the United States, if you are a child under the age of 13, you may not have an account. We do not knowingly collect information from, or direct any of our Services to, children under 13. If we learn or have reason to suspect that a user is under the age of 13, we will close the child’s account.
Your information is controlled by MindPoint Group, LLC. If you have questions or concerns about the way we are handling your information, please email us with the subject line "Privacy Concern" at email@example.com.